Frequently Asked
Questions

Michael Zoupa is the founder of Heart Connect Counselling. He holds a Bachelor's degree in Psychology, a Master's in Counselling, and is certified in Life Coaching, Adult Education, and QiGong instruction. Michael brings a wealth of experience to his role in guiding clients towards better mental health and personal growth.

Yes, we offer both in-person and online services for psychotherapy and our courses. This flexibility allows us to accommodate your schedule and preferences while providing the same high-quality support and guidance.

Michael's Availability

• Monday: 9:00 AM – 11:00 AM 1:00 PM – 6:00 PM
  

• Thursday: 9:00 AM – 11:00 AM 1:00 PM – 6:00 PM
  

If you’d like to schedule a therapy session outside these hours, please don’t hesitate to contact us at heartconnectcounselling@gmail.com

Emmal's Availability:

• Monday: 9:30 AM – 2:00 PM
  

• Tuesday: 9:30 AM – 2:00 PM
  

• Thursday: 9:30 AM – 2:00 PM
  

• Friday: 9:30 AM – 2:00 PM

• You can submit a contact form through our website, and someone will be in touch with you

• Or email us at heartconnectcounselling@gmail.com

We understand that cancellations may be unavoidable; however, we kindly request at least 48 hours' notice. This allows us to offer your appointment to someone on our often lengthy waiting list. You will receive a reminder 48 hours in advance to provide sufficient time for rescheduling.

Please note that cancellations for test packages will incur a 10% administrative fee.